Shipping Policy
At Unikkon, we strive to ensure that your shopping experience is as smooth and convenient as possible. Here’s everything you need to know about our shipping process:1. Shipping Rates & Delivery Times
- Standard Shipping: Available for all orders. Delivery times vary by location but typically range from 5-7 business days.- Express Shipping: For faster delivery, choose our express option at checkout. Delivery times are generally 2-3 business days.
- International Shipping: We offer international shipping to select countries. Delivery times and rates will vary based on the destination.
2. Order Processing
- Processing Time: Orders are processed within 1-2 business days. You will receive a confirmation email once your order has been shipped.- Tracking: After your order has shipped, you will receive a tracking number to monitor the progress of your delivery.
3. Shipping Address
- Accuracy: Please ensure that the shipping address provided is accurate. Unikkon is not responsible for orders shipped to incorrect addresses provided by the customer.4. Shipping Delays
- Unexpected Delays: While we aim to deliver your order on time, factors such as weather conditions, holidays, and carrier issues may cause delays. We appreciate your understanding.Return Policy
We want you to be completely satisfied with your purchase. If you need to return an item, please follow these guidelines:1. Eligibility for Returns
- Return Window: You can return items within 30 days of receipt for a full refund or exchange.- Condition: Items must be returned in their original, unused condition with all tags and packaging intact. Items that have been worn, altered, or damaged are not eligible for return.
2. How to Return
- Return Request: To initiate a return, contact our customer service team at [Your Contact Email] with your order number and reason for return. We will provide you with return instructions and a shipping label if applicable.
- Return Shipping: Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., incorrect or damaged items).
3. Refunds & Exchanges
- Processing Time: Once we receive and inspect your return, we will process your refund or exchange within 5-7 business days. Refunds will be issued to the original payment method.- Exchanges: If you prefer an exchange, please indicate your preferred replacement item when requesting your return. Exchanges are subject to product availability.
4. Non-Returnable Items
- Final Sale Items: Certain items marked as final sale or clearance may not be eligible for returns.
5. Contact Us
For any questions or concerns regarding shipping or returns, please reach out to our customer service team at unikkon24@gmail.com or +1437-220-8470.Feel free to adjust the details according to your specific policies and business practices.
